Author Archive: George MacDougall

George use to manage and support BIO's One-on-One Partnering™, an online partnering system.

 

Latest Posts

Prepping for Partnering: The Top Customer Service Questions from Business Forum ’11

Interestingly, most of these questions were location-based! 1)      How can I reschedule/cancel a meeting? We are always happy to do this for our customers at the Partnering Help Desk, but remember that you can cancel a meeting and submit a rescheduling request within your partnering Calendar. Also note that for BIO India 2011 and BIO Asia 2011, users will have the ability to reschedule meetings on their own!  As always, please feel free to contact us if Read More >

The One-on-One Compass  |  Leave a comment  |  Email This Post
Tags: , , , , , ,

Big Changes for 1×1 Partnering – Investor Profiles

As BIO CEO approaches (February 14-15, 2011!), the BIO Partnering Team is proud to present several improvements to the 1×1 Partnering System. One of the most noticeable changes so far is the new investor profile, now bigger and better than ever. The new profile not only increases the information investors input into the system, but it also helps biotech companies gain more value from the conference overall. The Search function is one we’ve continuously updated Read More >

The One-on-One Compass  |  Leave a comment  |  Email This Post
Tags: , , , , , ,

Icons: What Do They Mean?

We are pleased to announce the release of one of our newest software improvements to the BIO One-on-One Partnering System. I’m sure most of you have noticed the little gold medallions marking the names of several of the companies in the 1×1 system for the 2010 BIO Investor Forum. They denote those companies which are Presenters (P), BIO Members (B), BIO Board Members (M), and Conference Sponsor (S). We continue to look for ways to Read More >

The One-on-One Compass  |  Leave a comment  |  Email This Post
Tags: , , ,

Why Is My Meeting Not Scheduled?

As we get closer and closer to the meeting, the question that George hears the most is “Why can’t my agreed to meeting be scheduled?”. We’re here to take you through all the reasons: 1) The most common reason is that there is no mutual availability. As meeting schedules fill up, it is more and more difficult to find time when both parties are free. 2) The meeting includes multiple participants from both companies. Schedule Read More >

The One-on-One Compass  |  Leave a comment  |  Email This Post
Tags: , , ,

Things Even George Cannot Do

George has been keeping his ear to the customer service line, and I’m sure at some point or another you’ve had the pleasure of talking with him. Most of those conversations have centered around a few repeating topics. So in an effort to set the record straight, George has asked me to provide you with a list of his weaknesses…aka things even he cannot do. 1) Reserve an hour time slot instead of 30 minutes. Read More >

The One-on-One Compass  |  Leave a comment  |  Email This Post
Tags: , , ,